What sizes do you offer?

Our products are available in a range of sizes. The available sizes for each item are clearly listed on the individual product page.

How do I know my size?

Where available, a size guide is provided on the product page to help you choose the best fit. We recommend taking your measurements and comparing them with the size guide before ordering.

Do items run true to size?

Most of our items are true to size unless stated otherwise in the product description. If you are between sizes, we generally recommend sizing up for comfort.

How long does delivery take?

Orders are processed promptly. Delivery times may vary depending on your location and the specific item ordered. Estimated delivery information is shown at checkout where available.

Do you ship internationally?

At present, we primarily ship within the UK. Any international shipping options will be clearly displayed at checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.

What is your returns policy?

We offer easy returns within 14 days of delivery for most items. Returned items must be unworn, unused, and in their original condition.

How do I return an item?

To start a return, please contact us via email with your order number. Our team will guide you through the return process.

When will I receive my refund?

Once your return has been received and inspected, your refund will be processed promptly back to your original payment method.

What payment methods do you accept?

We accept secure payments via trusted providers, including major debit and credit cards and Klarna (where available).

Is my payment information secure?

Yes. All payments are processed through a fully encrypted and secure checkout to ensure your personal and payment details are protected at all times.

Can I cancel or change my order?

If your order has not yet been dispatched, please contact us as soon as possible and we will do our best to assist.

I haven’t received my order — what should I do?

If your order is delayed or hasn’t arrived within the expected timeframe, please contact us with your order number and we’ll be happy to help.

How does the wishlist work?

You can save your favourite items using the ❤️ wishlist feature and return to them later. This makes it easy to keep track of styles you love.

How can I contact you?

If you have any questions or need assistance, please contact us via our Contact Us page or email below. We aim to respond as quickly as possible.

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